Running a business means you need technology that just works. Bitwiz takes full ownership of your IT, from day-to-day support and Microsoft 365 management through to hardware procurement and cybersecurity, so you can get on with what you do best.
Most IT companies in Melbourne will tell you they are responsive and easy to deal with. Here is what that actually looks like with us.
Phone, email and remote access support for your whole team whenever they need it.
Your systems are watched around the clock. We deal with problems before they cause downtime.
Security updates rolled out regularly across all your devices so nothing falls behind.
User accounts, email, Teams, SharePoint and your entire M365 environment managed end to end.
Endpoint protection, secure configurations and security best practices built into how we manage your environment.
When something needs to be handled in person, we come to you across Melbourne.
Need new hardware or software? We source, spec and procure the right equipment at the right price so you are not overpaying.
We deal with your internet provider, software vendors and hardware suppliers so you don't have to sit on hold.
If any of these sound like your situation, you are not alone, and it is exactly what we help fix.
Free 15-min consultation · No obligation
Licences may be billed separately at cost. Not sure which plan fits? Book a free 15-min call and we will work it out together.
From your first call to being fully set up usually takes less than a week.
We have a quick chat about your business, your team and your current IT setup. No pressure, no sales pitch.
We get your devices under management, set up monitoring and make sure your team knows exactly how to reach us, with minimal disruption to your day.
We look at what you have, identify any gaps or risks, and put together a clear scope with a fixed monthly price.
From day one we are proactively looking after your environment, not waiting for something to go wrong before we act.
Pricing is based on the number of users and the plan you choose. After a free assessment we give you a clear fixed monthly price with no hourly billing and no hidden charges.
Yes. Remote support covers most issues regardless of where you are. For on-site visits we service businesses across Melbourne with fast response times for clients in the northern corridor.
Absolutely. A lot of businesses come to us for co-managed IT, where we handle the day-to-day helpdesk and monitoring while your internal person focuses on bigger projects and strategic work. It works really well.
We aim to get onto urgent issues as fast as possible. Most problems are resolved remotely the same day. For anything critical we treat it as a priority regardless of when it happens.
Yes. IT procurement is part of what we do. We spec the right equipment for your needs, source it at competitive pricing and have it set up ready to go before it lands on your desk.
We offer both month-to-month and 12-month agreements. We would rather keep your business by doing a great job than hold you to a contract.
